Contact Center as a Service (CCaaS),  Powered by Dialpad

Future Proof Your Business

Cloud-based solution for business mobility

Business number works on any device

Quick deployment and expert support available

Reliable with high-performance and HD call quality

AI-powered contact center for teams

Voice Intelligence for transcriptions and automatic note-taking

“When our Technical Support workforce transitioned to working 100% remotely we had to act fast to ensure all mission critical systems were accessible and usable from agents’ homes. With barely any effort at all, we were able to set up our agents to service calls remotely and without any disruption to our customers thanks to Dialpad.”

MARKO MILAKOVIC SR. MANAGER, TECHNICAL SUPPORT AT DOMO

Cloud Communications for Your
Entire Team, Anywhere

Dialpad Talk is a powerful tool designed for modern and flexible workplaces. It offers a range of features that make it easier for employees to communicate and collaborate, no matter where they are. 

With our Contact Center, we provide a comprehensive solution to enhance your customer service experience. Our CRM integrations allow your representatives to have quick access to customer information, enabling them to provide a personalized service. With our Contact Center, you can be confident that your reps are equipped with the tools they need to deliver exceptional customer service.

The video conferencing solution we offer is designed to help you conduct effective and productive virtual meetings. With the ability to capture notes and action items, you can ensure that all important discussion points are recorded and can be referred to later. With our video conferencing solution, you can improve collaboration, increase efficiency, and achieve better outcomes for your meetings.

With our call center solution, you can unify your existing tools and create a seamless experience for your customers. This will enable your team to handle customer inquiries quickly and efficiently, resulting in higher customer satisfaction rates and a more productive work environment.

Unify all your existing tools to manage an agile, fully-functional call center in Dialpad.

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